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FAQs
Early Childhood Programmes
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Our Infant Care Centre is open to infants from 2 months to 18 months old.
Child Care centres are open to children from the age of 18 months to 6 years old. Our Kindergarten is open to children from the age of 2.5 to 6 years old. |
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It is advisable that you accompany your child for only a few days and not more than a week. Once your child begins to interact with other children, leave and allow him to settle down on his own. Your continued presence may make the adjustment more difficult as your child would take a longer time to overcome his separation anxiety.
Parents of children from the age of 18mths to 4 years old may accompany your child for the first 3 days of school. If necessary, parents can make arrangement with the Centre to accompany your child for a maximum period of 1 week. |
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Be calm and direct with your child. Emphasise all the fun he will have. Reassure your child that he will soon settle down in the new environment and make new friends. Meet up with your child’s teacher to discuss ways to help your child overcome his fears. By meeting with the teacher and speaking positively about the school and teacher, your child will gain confidence and feel that the teacher is someone he can trust, Allow your child a period of 2 weeks to 1 month to adjust to the new routine. |
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Yes, MERCU™ Pre-Schools are registered
under the Ministry of Education (MOE) and MERCU™ Childcare
centres are registered under the Ministry of Community Development, Youth
and Sports (MCYS). |
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The Children's Development Account (CDA) is a special savings account for second child onwards that can be use to pay for a child’s school fees at approved institutions. The government will match dollar to dollar the amount of savings you contribute to your child’s account.
Children (second child onwards) born after 1 August 2004 will be able to open the CDA account. The CDA account is not restricted to be used only for this child but can also be use for his/her siblings education fees.
Effective from July 2005, the Government will match the co-savings in the following month after you have deposited money in your child’s CDA account.
You can use the savings in your CDA account to pay for fees at any approved institutions:
a) Child Care Centres
b) MOE-registered kindergartens and special schools, and
c) Early Intervention programmes registered with the National Council of Social Service (NCSS) and granted Approved Institution status by MCYS
Should you have further enquiries on the Child Development Co-Savings (Baby Bonus) Scheme, please contact the Hotline at 1800 253 7707 or email to mcys_babybonus@mcys.gov.sg. Alternatively, you may visit the website at www.babybonus.gov.sg. |
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Parents must first apply for a Children's Development Account (CDA) at any OCBC or Standard Chartered banks. A CDA GIRO application form can be obtained from our centres. Filled it up and return to us for processing. The processing may take 4-6 weeks. Once approved, we will deduct your child's monthly fees from this account. Parents are to ensure the amount in the account is sufficient. Pending approval of Baby Bonus GIRO, parents can make payment through Baby Bonus NETS at the centre. Please bring along your OCBC or Standard Chartered NETS card for payment. |
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It is the responsibility of parents to ensure
that there is sufficient money in the CDA. Insufficient funds
in the CDA upon deduction are subject to bank charges to the
CDA holder. If there is not enough money in the CDA, parents
will need to make payment of fees using other methods such as
cheque, cash or NETS. |
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Special applications such as these will be
reviewed and decided on a case-to-case basis. Certain disabilities
require special attention and facilities for the child. Depending
on the level of physical disability and needs of the child,
we will have to assess if our centre is suitable and appropriate
for the best interest of the child. |
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Government childcare subsidy is available for children attending licensed child care centres. The subsidy helps to keep child care fees affordable to parents. It is extended to both working and non-working mothers. The amount of subsidy is $300 for working mothers and $150 for non-working mothers. |
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Government infant care subsidy is also available for infants attending licensed infant care centres. The amount of subsidy for working mothers are: full day infant care $600 and half day infant care $300. |
a) |
At least one parent is a Singapore Citizen / Permanent Resident |
b) |
The child is: |
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• a Singapore citizen / Permanent Resident |
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• below the age of 7 years and not attending primary school, and |
| MERCU™ Child Care Centres will apply for the subsidy on behalf of parents. Parents need to only inform the centre that they wish to apply for subsidy and submit the supporting documents to prove their eligibility. The documents to be submitted to centre for checking are: |
a) |
NRIC of parents |
b) |
Birth certificate of child |
c) |
Entry Permit / Re-entry Permit / Passport (if applicable) |
¹ Information is accurate as of date released. MERCU™ is not responsible for any changes in the information. For the most current updates, please click here to go to Child Care Link website.
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You are required to produce a photocopy of your child’s birth certificate (BC) and a copy of both parents’ identification cards (NRIC) upon registration. For parents registering your child at the childcare centres and applying for the childcare MCYS subsidy, you will also need to produce the following documents: |
a) |
Legal documents (e.g. child custody) |
b) |
Medical records (e.g. health booklets, medical reports) |
c) |
Copy of the mother’s pay slip if parent is a working mother |
d) |
Entry Permit / Re-entry Permit / Passport (if applicable) |
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Please note that we may require your original documents for verification. |
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Our kindergarten menu changes daily, in line with guidelines provided by Ministry of Health (MOH). For snacks, you child will be served with cereals, oats, buns, bread, biscuits, cakes, porridge and macaroni throughout the week. For lunch, your child will be served with steamed rice, macaroni, bee hoon, porridge and lunch will be served with fruits everyday. We ensure that the meals served to the children are high in nutritional value and Halal. |
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The initial payment varies according to level between $460 and $530. This payment includes registration fee, supplementary fee and 2 months fees (for the first month fee and one month deposit for December fees). |
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The initial payment varies according to level and if your child is in the half day or full day programme. The initial payment will include registration fee, Mattress Fee (for full day programme), PE Attire, First Month fee (after subsidy from MCYS) and One-month deposit (before subsidy from MCYS).
Please contact the childcare centres directly for more details on the fees. |
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Yes, transport is provided at additional transport charges. Parents will need to contact the transport provider directly for transport arrangement. Please contact the Centres for the contact numbers of the transport providers. |
Student Care Centre
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Our Student Care Centres cater to children
from the age of 7 to 14 years old. |
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MERCU™ Student Care Centres are registered
under the Ministry of Community Development , Youth and Sports (MCYS). |
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Diploma, degree holders and above with tutoring
experience. |
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Qualified, experienced, dedicated and able
to relate to students. |
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Familiar with the current school syllabus. |
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Twice-a-year training workshops are provided
for tutors to keep pace with any changes in school curriculum. |
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Materials provided follow closely to the current school
syllabus. |
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Workbooks for English, Mathematics and Chinese or Malay
for all primary levels. |
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Additional revision and examination papers
will also be given to prepare for examinations. |
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No additional charge as the above are included in the $30 semester fees. |
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Differentiated lesson plans, workbooks and
hands-on activities. |
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Teaching Aids to enhance understanding of
Mathematical concepts. |
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Homework will not be given to the students
(unless the child is very weak and lacks the foundation). |
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Our daily program includes Homework Supervision
where our teachers ensure students complete all their school
homework. |
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Parents are required to submit the child's
CA and SA results for comparison. |
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Teachers will prepare and submit the student's
progress report twice a year. |
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MERCU™ conducts on-site evaluation of
teachers at least twice a year. |
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MERCU™ organises ad hoc Meet-the-Parent session
or at least once a year to gather feedback on the child's progress. |
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There will be no classes on Sundays and Public
Holidays. |
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The centres will also be closed on 5½
closure days during the year for Staff Training and Spring Cleaning. |
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There will not be any make-up classes for
missed lessons. And full payment is still required. |
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No. Full payment is still required. |
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Transportation, in accordance to the standard
school transport practice, is available within the vicinity
of the student care centre. |
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Every student has to bring the following
personal effects on the first day of school: |
a) |
School bag |
b) |
Water bottle |
c) |
A change of uniform or clothes |
d) |
Comb |
e) |
Bath towel |
f) |
Soap & shampoo |
g) |
An empty plastic bag for the dirty clothing |
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Please print the child's name on every item
for identification purposes. |
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Breakfast and Lunch will be provided for
Before School Care students. |
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Lunch and Tea will be provided for After
School Care students. |
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Yes, Student Care Financial Assistance (SCFA)* is available for before-and-after school care programmes. |
a) |
Children aged 7 to 14 must be Singaporeans/PRs attending MOE-registered schools |
b) |
For PRs, one household member must be a Singaporean |
c) |
Mother/Single Father and employed |
d) |
Monthly household income below $2,500 |
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| Your application will be assessed to determine if you qualify for the scheme. |
Less than or equal to $1,500 |
$180 |
$1,501 - $2,000 |
$120 |
$2,001 - $2,500 |
$60 |
a) |
3 months' payslips of working parents |
b) |
Birth certificate of child and other dependants |
Student Academic
Programmes
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Diploma, degree holders and above with tutoring
experience. |
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School teachers, trainee teachers, ex-teachers
and full-time tutors. |
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Qualified, experienced, dedicated and able
to relate to students as mentors. |
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Familiar with the current school syllabus. |
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Tutors are required to attend at least twice-a-year training workshops conducted by NIE or by in-house full-time tutors. |
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In-house worksheets and assessment workbooks will be provided for English, Mathematics and Science for all Primary levels and Secondary1 & 2. |
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Past years' examination papers & ten-year series questions are carefully selected and provided for Secondary 3 to 5 |
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All teaching materials are provided at no additional charge and it follows closely to the current MOE school syllabus |
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A Scheme of Work and differentiated Lesson Plans are developed for each level. |
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Tutors are provided with a Teaching Guide which outlines the required teaching delivery for the different levels. |
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Additional teaching aids are used in class to enhance the understanding of Mathemetical and Science concepts. |
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Carefully developed term tests and examination papers are administered to prepare all students adequately for their examinations |
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Homework will not be given to the students
(unless upon request by parents or if the child is academically weak and lacks the foundation) |
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Students are encouraged to inform their tutors prior to the start of class the problems which they need assistance and seek futher explanation during break time or at the end of the class. |
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Majority of our students in both primary and secondary levels have shown improvement in their academic school performance. |
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More than 98% of our Primary 6 students passed their PSLE and qualified for at least the Normal Academic stream. |
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More than 97% of our Secondary 4 and 5 students continued their tertiary education at the polytechnics and ITEs. |
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Parents are required to submit the child's
CA1/2 and SA1/2 results for comparisons. |
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Tutors will prepare and submit the student's
progress report twice a year for all levels. |
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MERCU™ conducts on-site evaluation of
tutors at least twice a year. |
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MERCU™ organises Meet-the-Parent session in June to share the student's progress and to gather feedback. |
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There will be no classes during public holidays.
Students will not miss any lessons as the full 4 lessons per month per subject is accounted for in our calendar of classes, which will also list all centre closure dates and major events organised by MERCU™. |
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Tuition classes are ongoing during the March and September school holidays. However, the tuition classes for June and December school holidays are conducted in different format. For more details, you may contact any of our learning centres or refer to the schedule of classes. |
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The maximum number of students in a class
is 12. However, for our P6 Guaranteed Results© Programme , the maximum number
of students is 8. |
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MERCU™ conducts mock final exams for all levels at least one month before school's final exams or any major exams (PSLE/N or O levels). |
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There will not be any make-up classes for
missed lessons. And full month's fee is still required even if your child misses any class within the month. |
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No. A full month's fee is still required even if your child misses any class within the month. |
Private School
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Classes will be conducted at the MERCU™ Learning Point (Eunos and Bangkit). Please click on the ‘Locate Us’ link for our exact location. |
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Monday - Friday: 9.00am - 7.00pm |
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Saturday: 9.00am - 2.00pm |
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All programmes conducted by MERCU™ Learning Point are registered with MOE. |
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The withdrawal/refund policy is as shown below: |
i) |
Laboratory and registration fees are non-refundable. |
ii) |
The course fees will only be refunded if withdrawal is as per required under terms and conditions and with payment of any outstanding fees. |
iii) |
Withdrawal forms have to be signed by parent/guardian. Incomplete forms will not be accepted and processed. All other methods such as via telephone, teacher, email or absenteeism will not be considered as official withdrawal. |
iv) |
All refunds will be credited after 30 working days from the date of receipt of the Withdrawal Form to a bank account as indicated on the Withdrawal Form. |
v) |
Withdrawal Before Commencement of Course:
Student who wants to withdraw from the course is required to submit the official Withdrawal Form to the Centre Supervisor at least 14 working days before the course commencement date. Only 75% of the course fees paid will be refunded. |
vi) |
Students who submit the official Withdrawal Form to the Centre Supervisor less than 14 working days will not be refunded any courses fees. |
vii) |
Withdrawal After Commencement of Course:
No refunds of the course fee if student withdraws from the course after commencement date. |
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There is no replacement of lesson. However, students can request the individual subject teachers for extra help. |
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Only male applicants below 18 years of age as of January 2010 and have received Notification Letter from the CMPB can request for deferment with Letter of Acceptance issued by the School. Deferment status is granted subjected to CMPB’s approval. |
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Students who are Singapore Citizens and under the age of 21 are eligible to apply for the EZ-Link Student Concession Pass. The School will process the application and notify students of receipt of the pass. |
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The School will process the students’ registration for the Singapore-Cambridge GCE Examinations in February/March 2010. Students are reminded to notify the School of any changes to the subjects taken in this sitting prior to the exam registration period.
Students will be required to pay for the Examination fees as stipulated by the Singapore Examinations & Assessment Board (SEAB) upon confirmation of registration. |
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